About Us

    Hi, we’re Montrose GM Superstore, the home of the Montrose Promise. We’re a family-owned-and-operated car dealership that’s been proudly serving our Hermitage community, as well as drivers in the greater New Castle and Mercer areas, for over 35 years.

    Learn a little more about who we are and our winning combination of customer care, community involvement, and outstanding service.

    Customer Care

    It’s always our goal to ensure that every customer who walks into our showroom drives away happy in a Buick, GMC, or Cadillac vehicle that’s right for them. We do this by following three rules:

    1. Always have a well-stocked inventory.
    2. Provide unmatched customer service.
    3. Go above and beyond with our financing solutions.

    From the moment you enter our lot, you’ll be met with an extensive inventory of new and pre-owned vehicles, including the Buick LaCrosse, GMC Canyon, and Cadillac Escalade.

    Our sales staff will work with you one-on-one to discover your needs and help you sort through our inventory to find something that fits.

    Then, when you’ve made your decision, head over to our finance department, so our experts can use their years of experience to reach out to a wide network of lenders on your behalf and secure a rate that works for you. They can also tell you all about our many specials and warranty options, such as the Montrose 100+ Warranty for pre-owned cars.

    If you want to get the process moving along, view our entire inventory online now. 

    Community Involvement

    In addition to serving our customers, we’re proud to be a responsible community partner and support worthwhile causes in all local regions.

    Our car dealership regularly donates to charitable organizations, including Akron Children’s Hospital, regional YMCAs, local high school athletic teams, local police and fire departments, and military and veteran-related organizations, among others.

    Our family of dealerships is also an official sponsor for several regional collegiate athletics associations.

    Since our CEO and founder, Michael W. Thompson, is a Vietnam veteran, we’re happy to employ and support our local veterans.

    If you have a community organization, feel free to complete our Donation/Sponsorship Request Form now.

    Outstanding Service

    To prove our dedication to your shopping and driving experience even after you’ve left our lot, we also work hard to maintain a top-quality service department.

    We hire only the most highly qualified technicians, who have been GM-certified. This means our staff has the know-how to quickly and accurately diagnose any repairs your car needs and provide an effective fix.

    When it’s time for routine maintenance, we specialize in all major services, including:

    • Battery, belt, and hose replacements
    • Brake system repairs
    • Engine diagnostics

    We also offer the Montrose VIP Rewards program, which awards points just for allowing us to work on your vehicle and keep it running as efficiently and optimally as possible.

    Come See Us Soon

    Our car dealership encourages you to continue browsing our website to learn more about what we do for our Hermitage community, as well as the services we offer to drivers and shoppers in the greater New Castle and Mercer areas.

    If this is your first time visiting us, let us take a moment to say, straight from our CEO and founder, “Thank you for giving us the chance to earn your business.”

    Feel free to use our app to schedule a test drive. Come pay us a visit soon or contact us!

    Sincerely,

    The Montrose GM Superstore Team

    Our Mission Statement


    Our mission at Montrose GM Superstore is to be the best in every aspect of our business by providing unparalleled customer service through our professional and courteous sales and service associates, while supporting the community that we work and live in.  Remember, You've Got a Friend at Montrose!